At Cotton Exhibition, we aim to provide a smooth and reliable delivery experience for every order.

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery time may vary depending on the destination, shipping method, product availability, and courier service.

Once your order has been dispatched, you may receive shipping or tracking information where available.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable taxes, customs duties, or import charges for international orders may be the responsibility of the customer unless otherwise stated.

Delivery Address

Please ensure that your shipping address, phone number, and other delivery details are correct before placing your order.

Cotton Exhibition will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

Delayed or Lost Orders

Although we work with reliable shipping partners, unexpected delays may occur due to weather, customs, courier issues, public holidays, or other circumstances beyond our control.

If your order appears to be delayed or lost, please contact our customer support team so we can assist you.

Damaged Package

If your package arrives damaged, please contact us as soon as possible with your order details and supporting photographs/videos of the package and product.

International Shipping

For international orders, delivery timelines may vary depending on the destination country and customs procedures.

Customers are responsible for any customs duties, taxes, or import fees applicable in their country, unless otherwise specified.

Contact Us

For shipping-related questions, please contact our customer support team.